Tidewater

Booking flow for a chain of coastal guesthouses · Web app, Payments

A rebuilt reservation flow that cut checkout from seven steps to three. We moved availability into a single server-rendered calendar, added saved guest profiles and made the whole thing usable on a slow 3G connection.

As with every project, we started with a two-week discovery: interviews, a map of the current process and a clickable prototype. Build happened in short cycles with a working release every Friday.

The project is still running on our managed hosting, with a small monthly retainer for improvements.

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